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Nashville, Tennessee - Photo Courtesy of Barry Shulam
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September/October 2018 Issue: Front Page > Member Education

Forum'18 Recap
[r]evolution: Forum'18 Another VolCorp Forum is in the books! Forum'18 was held at Loews Vanderbilt August 22nd – 24th. Here's a recap of the event:

Wednesday, August 22nd
Golfers gathered at Vanderbilt Legends Club early Wednesday morning for the annual Forum tournament. Later that morning a group of conference attendees met at Nashville's #1 virtual reality experience, The Rabbit Hole. While the golfers enjoyed the unseasonably mild August weather, the gamers were busy protecting the free world from zombies and space pirates. The afternoon concluded with VolCorp's Annual Meeting, presided over by Board Chairman, John Jacoway, who lauded VolCorp's continued sound financial performance. In his President's Address, CEO Jeff Merry shared with member credit unions why we're all better together. Jeff ended his talk by saying this: "Always, no matter what, we want to be excellent for you in all the little things, building trust, to propel us all to achieving big things together. We appreciate the opportunity to support your business, your mission, your purpose…because doing so, is ours. And why does all of this work? Because when we are in alignment, each of you is an essential piece to everyone's success and we truly are better together."

Members gathered in the Hospitality Suite Wednesday night and socialized with one another from 7:00 until 10:00. Sitting by the fire pit, talking with old friends and meeting new friends, everyone enjoyed the chance to catch up with each other. (And how great was the bartender, Walter???)

Thursday, August 23rd
The day kicked off as members met with exhibitors at their booths. Our own Cassie Fivecoat led off Thursday morning's pre-conference sessions, updating everyone on improvements to the V-Portfolio suite. FBI Special Agent Regis Billings then spoke about emerging cyber threats of the 21st century. The morning sessions concluded as Mike Mucilli, CU Business Group, gave an overview of commercial lending for executives.

Following lunch, crowd-favorite and motivational speaker Sam Glenn officially launched Forum'18. In Sam's presentation, "Attitude Changes Everything", he explained how he was able to go from working nights as a janitor – negative, depressed and sleeping on the floor – to discovering renewed purpose, happiness and humor. Sam's mantra of "It's all about attitude and it all starts with attitude!" was a hit with the Forum'18 audience.

Frank Allgood, Relationship Development Leader for Your Marketing Company, was our final speaker of the day. Frank's presentation, "Authentic Brands: A Powerful Approach to Increase and Sustain Loyalty," included tips to help strengthen the relationship between credit unions and their members.

Buses arrived Thursday just before 6:00 PM and transported everyone to The Bound|ry for an evening of food, fun and games. Formerly the Close Quarters Hotel, or as many called it "Nashville's first rock 'n' roll hotel" that housed bands like KISS and the Eagles back in the late-70s, The Bound|ry was the perfect setting to enjoy the best in southern cuisine and visit with friends. Following the delicious meal, guests spent the evening playing Jeopardy, Jenga, electric darts and foosball. Some even struck a pose in the photo booth.

Friday, August 24th
Our Friday session began with Jim Marous, internationally recognized financial industry strategist, co-publisher of The Financial Brand, and publisher of The Digital Banking Report. His topic, "Are You Ready for the Future of Banking?" dove into the digital revolution of financial technology. As members look to simplify their financial lives, Jim mentioned the importance for removing friction from the journey. Once considered competition, partnerships and cooperation with Fintech companies can actually build innovative solutions.

Our closing speaker for Forum'18 was John Thomas, who spoke on "Multigenerational Management." John is retired from Jack Henry and Associates and is a former instructor with the American Institute of Banking. As Baby Boomers begin to retire, a new generation is stepping into their shoes. Generation X and Millennials have work styles and values that are entirely different from Baby Boomers. In his presentation, Frank offered suggestions on how to bridge the gaps within this multigenerational workforce.

Speaker Sketches
Click each image below to view the full-size PDF sketch...
Frank Allgood Sketch

Sam Glenn Sketch

John Thomas Sketch

Jim Marous Sketch

According to comments we received from you both at the event and via the evaluation forms, Forum'18 was a success! We're already excited about Forum'19, which will be held at the Hilton Cool Springs in Franklin. Save the dates of August 21st-23rd, 2019. We'll let you know more about Forum'19 early next year.

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