Volunteer Corporate Credit Union
Nashville, Tennessee - Photo Courtesy of Barry Shulam
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Music City, U.S.A.
 Privacy Policy

Non-Public Personal Information
VolCorp strongly believes in protecting the confidentiality, security and integrity of nonpublic personal information received from our members. Our policy is to never share nonpublic personal information with a non-affiliated third party. When handling transactions such as ACH, wire transfer, share draft settlement and check deposits third party affiliates may be involved in the course of providing services that you have requested, we may disclose information to our affiliates in order to assist us in serving your financial needs.

Information Collected and Stored Automatically

General Areas

For site security purposes and to ensure that this service remains available to all users, VolCorp employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information that would identify you personally.

We automatically collect and store only the following information about your visit:

  • The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site
  • The date and time you access our site
  • The pages you visit and the result of the request, such as an image or query
  • Other status codes and values resulting from the Web server responding to the request received: HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version

VolCorp does not use "cookies" to collect or store personal information on visitors to this web site. (A "cookie" is a file placed on your hard drive by a Web site that allows it to monitor your visit, usually without your knowledge.)

VolCorp Online

VolCorp Online is a subscription service available only to members of Volunteer Corporate Credit Union. VolCorp collects and stores for internal use only information such as email addresses, user IDs, and passwords of members conducting transactions. This information is used for security and internal purposes and may be used for surveys to improve the quality of the web site.

Information Collected from E-mails and Web Forms

When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that E-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. We may forward your E-mail to other VolCorp employees who are better able to respond to your request. VolCorp may also use this information to help us do our work. We do not create individual profiles with the information you provide.

Disclosure of Information Collected

Information collected is never sold, given, or disclosed to an unaffiliated third party except as permitted by law.

Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United
States Government. National Credit Union Administration,
a U.S. Government Agency.

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