Trends and Predictions for the Future of Banking & Reaching the New Digital ConsumerThere has never been a time when changes in the banking ecosystem, the marketplace and technology have occurred as fast as today. Join us as we hear from Jim Marous, one of banking’s top 5 influencers, as he discusses the major trends in retail banking and how to deliver the experience digital consumers are demanding.
Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and publisher of the Digital Banking Report. Marous advises on innovation, portfolio growth, customer experience, marketing strategies, channel distribution, payments and digital transformation within the financial services industry. He has been featured by CNBC, CNN, The Wall Street Journal, New York Times, The Financial Times, The Economist, and Forbes. Jim Marous has delivered keynote presentations to audiences around the globe, and was an advisor to the White House on banking policy.