Careers

Volunteer Corporate Credit Union (VolCorp)

Established in 1981, VolCorp is a not-for-profit financial based in Nashville, TN serving over 330 natural person credit unions nationwide. VolCorp’s mission is to serve as the primary financial partner for credit unions by providing superior products, services, and support.

We are currently recruiting for an Accountant.

Join the VolCorp team and work with us to help nurture a culture of innovation, inclusion and collaboration across the organization.

• *Hybrid & Remote Work Environments: – Option available based on position and the location of incumbent
• *Generous time off – VolCorp offers a generous allotment of pro-rated vacation, discretionary and sick time to any part time employee who will work an average of 24 or more hours in a week. In addition, we follow the Federal Reserve guidelines with 11 holidays per year.
• *Culture – We pride ourselves on striving to maintain and achieve a culture that lives and breathes our operating principles daily. Those principles include Accountability, Vision, Trustworthiness, and Unity while remaining Results Focused. Our culture is reflected in our average length of service which is currently running at 14 years. We strive to do it right!
• *Benefits – Medical, Dental, Life, Disability, Vision, Health Reimbursement Accounts, Health Savings Account, Flexible Spending Accounts are all part of the Benefit Package for any part time employee who averages 24 or more hours per week.
• *Retirement Plans – Once you enter our retirement plans, the company will make a 3% contribution to your 401K plan and a 7% contribution to a Retirement Savings Fund Plan which is a combined total contribution of 10%. The contribution takes place even if you choose to not personally contribute. Should you choose to contribute you have contribution platforms such as Roth or tax deferred investment options. The retirement eligibility is 30 days of service and 1st of the month following 30 days of service.
• *Community Giving – VolCorp is paired with a local charitable organization where we “give back” to the community. Paid time off provided to work with the organization and fundraisers held yearly for their benefit.
• *Sign on bonus – $1,000 sign on bonus after completion of 60 days

Position Summary

We are seeking a versatile and detail-oriented floating accountant to support various accounting functions within our institution. This dynamic role requires flexibility and adaptability as you assist several critical responsibilities. Allocation of responsibilities may vary depending on departmental needs at any given time, but may include cash management, member posting, payroll, financial reporting, accounts payable, and member billing.

Primary Responsibilities

Cash Management:

• Monitor and validate legitimacy of settlement activity
• Assist in monitoring daily cash flow and managing liquidity for the credit union
• Prepare and review bank and related account reconciliations

Member Posting:

• Compile, review, and post member activity
• Prepare and review related account reconciliations
• Respond to and assume responsibility for related member, vendor, and partner inquires

Payroll:

• Process timely and accurate payroll
• Ensure compliance with legal and policy-driven requirements
• Maintain payroll records
• Respond to and assume responsibility for payroll-related employee inquiries
• Coordinate with payroll, insurance, and retirement vendors as needed

Financial Reporting:

• Collaborate in the preparation of periodic financial statements
• Prepare and review monthly NCUA call report filings
• Ensure compliance with GAAP, NCUA regulations, and internal policies
• Assist with variance analysis and budget reporting
• Prepare and review account reconciliations

Accounts Payable:

• Process vendor invoices and ensure timely payments in accordance with company policies
• Assist in reconciling accounts payable accounts and vendor statements

Member Billing:

• Support the billing process for member accounts, ensuring accurate and timely invoicing
• Respond to and assume responsibility for member billing inquiries

EDUCATION AND EXPERIENCE:

Bachelor’s degree in accounting, finance, or a related field preferred.

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED:

• Proven experience in accounting roles
• Proficient in accounting software, ERP systems, and MS Excel
• Familiarity with financial institution operations is a plus
• Strong analytical skills with attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time effectively

WORKING CONDITIONS:

• No unusual working conditions
• Basic office setting

FOR CONSIDERATION:

Please apply at VolCorp Career Site:

https://volcorp.pshire.com/

Volunteer Corporate Credit Union (VolCorp)

Established in 1981, VolCorp is a not-for-profit financial based in Nashville, TN serving over 330 natural person credit unions nationwide. VolCorp’s mission is to serve as the primary financial partner for credit unions by providing superior products, services, and support.

We are currently recruiting for an Operations Specialist.

Join the VolCorp team and work with us to help nurture a culture of innovation, inclusion and collaboration across the organization.

• *Hybrid & Remote Work Environments: – Option available based on position and the location of incumbent
• *Generous time off – VolCorp offers a generous allotment of pro-rated vacation, discretionary and sick time to any part time employee who will work an average of 24 or more hours in a week. In addition, we follow the Federal Reserve guidelines with 11 holidays per year.
• *Culture – We pride ourselves on striving to maintain and achieve a culture that lives and breathes our operating principles daily. Those principles include Accountability, Vision, Trustworthiness, and Unity while remaining Results Focused. Our culture is reflected in our average length of service which is currently running at 14 years. We strive to do it right!
• *Benefits – Medical, Dental, Life, Disability, Vision, Health Reimbursement Accounts, Health Savings Account, Flexible Spending Accounts are all part of the Benefit Package for any part time employee who averages 24 or more hours per week.
• *Retirement Plans – Once you enter our retirement plans, the company will make a 3% contribution to your 401K plan and a 7% contribution to a Retirement Savings Fund Plan which is a combined total contribution of 10%. The contribution takes place even if you choose to not personally contribute. Should you choose to contribute you have contribution platforms such as Roth or tax deferred investment options. The retirement eligibility is 30 days of service and 1st of the month following 30 days of service.
• *Community Giving – VolCorp is paired with a local charitable organization where we “give back” to the community. Paid time off provided to work with the organization and fundraisers held yearly for their benefit.
• *Sign on bonus – $1,000 sign on bonus after completion of 60 days

Position Summary

Serve as liaison and the primary contact between the member credit unions regarding all aspects of their relationship with the corporation. Communicate with members by telephone and email regarding transactions, system support, and related inquiries.

Primary Responsibilities

• Take financial transactions from member credit unions (Including domestic and international wires, ACH transfers, currency orders, loan payments, etc.).
• Respond to written and verbal inquiries.
• Research and resolve complex issues with credit unions as appropriate.
• Provide frontline support for VolCorp’s internet applications.
• Adhere to all BSA, OFAC, and Security regulations, policies, and procedures.
• Prepare VolCorp’s check deposit
• Prepare and balance foreign check deposits.

ADDITIONAL RESPONSIBILITIES

In addition to primary responsibilities, incumbent is also expected to complete extensive cross-training in other areas of Operations, including, but not limited to:

Cash Vault
Serve as liaison between member credit unions and Loomis regarding all aspects of VolCorp’ s Cash Vault service. Monitor orders submitted by credit unions for each of the six vault locations. Ensure orders are completed properly by Loomis. Manage cash flow in each vault. Determine and maintain appropriate cash levels for each location while minimizing opportunity costs and Loomis expenses. Place FedCash orders and shipments to maintain appropriate cash balances.

Wires/ACH Processing
Responsible for managing and overseeing the processing of financial transactions, including the accurate and timely execution of Wire/ACH transfers. Ensure stringent compliance with regulatory requirements. Monitor transaction details for accuracy and collaborate with the accounting department to resolve discrepancies. Maintain secure handling of sensitive information. Complete research and provide support for both internal and external inquiries related to Wire/ACH Transfers.

Check Adjustments
Research discrepancies between general ledger accounts and suspense entries. Responsible for daily balancing of suspense accounts to ensure they are reconciled with accounting department daily. Provide specialized research information to member credit unions. In certain instances, submit adjustments to the Federal Reserve Bank, Endpoint, ViewPointe and complete journal voucher to debit/credit the credit union’s account or to clear suspense items.

User Administration
Send new authorization forms to credit unions as requested. Assist with annual “user audit” to ensure user roles and permissions are current and accurate. In certain instances, perform user administration for all member-facing websites/applications. Ensure timely and accurate processing of authorization requests from member credit unions.

RELATED DUTIES:

• Provide back-up duties for other Operations Specialist.
• Perform related duties and special projects as assigned.
• Adhere to company and governmental policies and regulations, including those related to Equal Employment Opportunity and Affirmative Action Plan compliance.

EDUCATION AND EXPERIENCE:

High School diploma. 1-2 years experience as a Customer Service Representative or progressive experience using electronic data processing systems or the banking industry. Banking or credit union experience strongly preferred.

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED:

• Effective telephone skills and etiquette
• Strong written and verbal communication skills
• Familiar with Microsoft Office applications, including Excel, Word, and Outlook
• Ability to effectively switch between tasks and manage multiple priorities
• Knowledge of basic office equipment
• Familiar with electronic data processing equipment, personal computers and related financial software applications
• Ability to interface effectively with all levels of staff and members
• Accurate data entry skills required
• Must be detail oriented
• Knowledge of general accounting principals
• Ability to balance reports, accounts

PHYSICAL DEMANDS:

No unusual physical demands

WORKING CONDITIONS:

• No unusual working conditions
• Basic office setting

FOR CONSIDERATION:

Please apply at VolCorp Career Site:

https://volcorp.pshire.com/